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Solutions
for Health Care
Providing the best possible care to your patients
is imperative for your practice. Streamlined
operations and convenient patient offerings
can help your practice improve the patient experience.
Health care companies have used Anavon's Inter-tel
applications to effectively reduce overhead
expenses, mobilize medical staff with collaborative
tools, and reach more patients with streamlined
front office solutions, while delivering exceptional
care.
Improving Business Processes
Decide when, where and how you can be reached
Increase your level of care, not your payroll
Maximize the productivity of your resources
Stay in touch when you’re out
Connect and streamline multiple locations
Run your practice for optimum productivity
Be there for those who need you the most with
Inter-Tel Unified Communicator® software
Automatically forward routine or non-emergency
calls to a receptionist, nurse, hygienist or
whoever’s on call
Receive urgent calls from patients, radiology,
labs or staff—no matter where you are and from
the communications device of your choice (PDA,
cell phone, etc.)
Enable or disable routing rules, initiate calls
and record customized greetings for individual
callers via speech recognition when you’re on
the move
Inform your staff of your availability (at lunch,
out of the office, Do-Not-Disturb)
Place calls; conference other health care professionals;
and record calls for security and quality assurance
purposes
Access your address book and speed-dial patients,
the lab or other physicians
Enable your mobile staff to receive and initiate
communications while on the go with Inter-Tel
Model 8601
Receive and initiate calls from your PocketPC
while mobile within your facility’s 802.11b
environment
Access convenient phone system features such
as hold, transfer, forward and conference
Speed-dial other medical professionals, the
lab or the pharmacy in critical situations;
view a call log of missed calls; access contact
information and quickly retrieve voice mail
messages
Increase the level of service you provide by
quickly responding to patient needs
Offer your patients convenient services and
access to information 24/7 by deploying Applications
Platform: IVR or custom solutions
Offer 24/7 access to directions, office hours
and on-call staff information
Enable patients to access important information
about their procedures, exams and tests using
Biometric Speech Verification
Enhance the wellness of your patients by ensuring
they receive regular reminders of check-ups
and examsl
Enable patients to retrieve their lab results—freeing
up your busy staff
Improve the productivity of your front office
staff and improve the patient experience with
Attendant Console software
Free-up more time for your front office staff
to attend to business or patient matters
Process calls quickly—initiate, answer, transfer,
hold, mute, forward, conference calls—with the
click of a mouse, keyboard or touch screen
Provide a superior experience for your patients—reduce
hold times and offer real-time information about
the people they are calling
View call statistics to find out the number
of calls handled or average processing times
to gauge employee efficiency.
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